客户服务 服务方针 服务网络 备件查询 维修保养
CN
CN
SERVE GREEN MOBILITY
FOR MANKIND

Service Purpose: leading the way with attentive service.  

Service Concept: results orientation and quick service.

Service Hotline: 400-918-0889

Service System

Strategy

To build a world-class service system

Goal

Golden Service

Innovation System

Operations

Support

Organization

Culture

Policy

Information

System

Staff Development

Service Features
Independent creation of CAR middle-desk service mode

Execution of product LCC management   

Through research of CSI by TNS

Full implementation of background monitoring  
Establishment of market security early emergency warning mechanism

  • Tangible Service

    Unified and standardized service image.

    Unified and standardized service language.

    Unified and standardized service equipment.

  • Quick Service

    Restored within 8 hours for general faults.

    Restored within 72 hours for knotty faults.

  • Standardized Service

    Standardization of service content.

    Well-prepared service operation.

    Standardization of service management.

  • Value Added Service

    Create value for commercial vehicle customers and private customers.

    Add credit to corporate brand.